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Terms and Conditions

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How to Order

Handy Ideas features a modern browser and mobile friendly design to provide the ultimate shopping experience.
Easy add to cart function allows you to add only products that are actually in stock.
Once you have finished shopping check the contents of your cart and proceed to the checkout.

Choosing your Delivery Address

Select either your billing address or an alternative address, for example your work address.

Discount Codes

Sign up to our Newsletter or become a Facebook fan to be sure you hear about any promotional Discount Codes!
Simply enter these into the space provided during checkout.
Any promotional discount codes must be entered during the checkout process, no claims for discounts can be made once payment has been made.

Order Processing & Dispatch

All purchases will be dispatched to the address entered during checkout.
Postage rates will be calculated automatically when you checkout.
A choice of services are available depending upon how quickly you would like to receive your order. 
Free delivery is available on all UK orders.
All purchases are dispatched the same or next working day.
Order by 1pm Weekdays for same day dispatch.

Customer Accounts

Provide a password and create a Handy Ideas login to make repeat shopping easier. 
You can also log in to view previous orders and check the status of current orders.

Payment Security & Credit Card Safety

Payments are processed via PayPal Web Payments Pro, a secure and safe online payment solution giving customers the choice of paying via PayPal or via major credit or debit cards (without leaving the Handy Ideas website).
We do not store credit card details nor do we share customer details with any 3rd parties.

Privacy

See our Privacy Policy for details.

Pre-Orders

This service is coming soon, allowing you to pre-order the latest Handy Ideas or be told as soon as an out of stock item is back on our shelves.

Returns Policy

Handy Ideas are confident that you will be happy with your purchase, however in the unlikely event that you are not entirely satisfied; please return within 14 days for a full refund.
Items must be returned in perfect condition, (unopened, unused, and undamaged). 
Remember to enclose your Packing Slip.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Send to:

Returns
Handy Ideas
Unit 1
Trenissick Rural Park
Trenissick
Cubert
Cornwall
TR8 5PN
United Kingdom

If the item has been damaged in the post then please contact us first, we will arrange for you to return within 14 days to receive a replacement or full refund.
In the unlikely event that your goods do not arrive (because they are lost in the post) please contact us.

Christmas Returns Policy

Extended returns policy, items purchased during December can be returned in perfect condition (unopened, unused, undamaged) by the 14th January.

Communication

Handy Ideas aim to answer any questions or queries quickly and in most cases within 24 hours (longer during weekends and holidays).
All items are described as accurately as possible and images are of the actual items.
You will receive notification once your item has been dispatched.

Newsletter

Customers may from time to time receive the Handy Ideas email newsletter, the newsletter contains information that we feel will be of interest to our customers and details of any promotional offers and discounts available.
Unsubscribe is available and will result in email newsletters  stopping.

Complaints

Handy Ideas strives for 100% customer satisfaction, however we recognise that sometimes things can go wrong.
If you experience a problem with our products or service then please contact us.
Please phone or email with any problems and we will seek to rectify them.
Customer Phone Line: Telephone 0844 247 0555
Email Us: info@handyideas.co.uk

Reviews

Handy Ideas invites all customers to review the products.  
Customer reviews are a great way of finding out what real people think of our products (and our service). 
All customer reviews are genuine reviews submitted by customers.   
Donít forget to come back and review your purchases.
(Inaccurate or inappropriate reviews will be removed).